Scenario is part of Constellation Software (TSX:CSU) via its operating groups, Vela Industries Group and Datamine Software, and we adhere to the privacy policy set forth by our parent company.


Datamine is committed to protecting your privacy and to providing as secure a user experience as practicable. This privacy policy explains our collection, use and disclosure practices for information sent to Datamine via or in connection with your use of the Datamine software, including any mobile applications (“the Software”) and any associated support and maintenance services. If our public website (the “Website”) is accessed or used in connection with your use of the Software or its support and maintenance, use of the Website is also governed by this policy.

In this policy: (i) “Personal Information” means information that identifies you as an individual or that relates to an identifiable person; and (ii) “Other Information” means all information that is not Personal Information, which means any information that does not reveal your specific identity or does not directly relate to an individual. Personal Information and Other Information are collectively referred to as “information”.

By accessing the Website, using the Software or by submitting information to Datamine in connection with your use of the Software or the support and maintenance of the Software, you consent to the terms of this policy, which apply to information from or about you (including Personal Information) collected or received as described in this policy. This consent is given on your own behalf and on behalf of any person on whose behalf you use the Software or submit information to Datamine, such as your employer if you are using the Software or accessing the Website in the course of your employment.

The Datamine company who initially receives your information may differ by country, depending on where you are. Datamine Corporate Limited (United Kingdom) or any member of its group of companies that collects or receives information pursuant to this policy, is bound by and is entitled to the benefit of this policy.

All Datamine employees worldwide have a responsibility to respect, and to encourage others to respect, the privacy and security of Personal Information – whether from employees, customers, contractors or vendors. Datamine employees must collect, use, store, handle and disclose Personal Information only in accordance with Datamine’s privacy policies and applicable laws.

What information is or may be collected?

The following information may be collected by Datamine:

  • Information necessary to verify the integrity of the Software and the validity of licences.
  • Information used to improve the quality, reliability and performance of the Software and related services.
  • Account or payment information necessary for a transaction or to set you or your organisation up in our systems, to administer support and maintenance or licence entitlements tracking. This may include your or your organisation’s name, address, phone number, e-mail address, social media or messaging account ID and profile picture.
  • Market research or other information we may request and/or you may supply from time to time in connection with the Software, such as postings in message boards, forums, chat, profile pages and blogs or social media tools used to provide, administer or enhance support and maintenance of the Software.
  • Information about you or your location or language, such as details required to activate or configure location-based features in the Software.
  • Other Information such as, browser, network and device information, Software usage data; data stored on or accessible via a mobile device on which you access any mobile application, where that data does not constitute Personal Information, and information collected through cookies, pixel tags and other technologies.

Usage Information – We may use certain technologies to generate and cause the Software to transmit to us statistics and other information (including, without limitation, metadata produced as a result of your use of the Software) from and/or about the performance, operation and use of the Software. Error reports and defect log entries submitted to Datamine via the Software also contain or may contain information about the performance, operation and use of the Software. This information may include Personal Information and is collectively referred to in this policy as “Use Information“. Examples of Use Information (by way of illustration only) include:

  • Computer registry settings and environment variables, Software modules installed and Software configuration, specification or session files;
  • Software licensing information;
  • Screen shots of the Software when in use;
  • Performance information, such as how quickly the Software responds and the number and frequency of problems the Software experiences;
  • Usage information, such as the features that you use most often and how frequently you launch the Software;
  • Your user profile information – name, company, title, job, phone numbers, email, to the extent this has been entered into the Software;
  • Your email address if you enter this before submitting the report/entry, if you have requested information or if you have downloaded the viewer or demonstration edition of the Software;
  • IP address of your computer;
  • Your computer system settings and configuration such as operating system, number of processors, CPU speed, RAM used and available, video card type, display screen resolutions, hard drive space, operating system version, how many network connections you use, hardware ID (including manufacturer, device name and version), regional and language settings; and
  • Any step-by-step description you give of what you were doing when an error or other problem occurred.

We may, subject to this policy, utilise one or more third parties to process Use Information on our behalf.

Collection of Other Information

We and our service providers may collect Other Information in several ways, including:

  • Through your browser or device: Certain information is collected by web browsers or automatically through your device. We use this information to ensure that the Datamine products continue to function properly and that the service that we provide to you is not compromised.
  • Use of cookies: A cookie (also known as a HTTP cookie) is a small piece of data sent from a website to your web browser. Your browser will store this cookie and return it to the website server when you browse pages on the website. Cookies are used to remember the ‘state’ of activities performed on the website. The Website only uses “session cookies”. These cookies will expire at the end of your browsing session. Datamine only uses these cookies to ensure a consistent experience while using the Website. Datamine does not use these cookies for tracking, marketing or advertising. Further to this, we do not use permanent cookies or flash cookies as part of our Website service. You have the right to “opt out” of the use of cookies on the Website to identify you. To prevent the use of cookies on the Website, please follow the instructions of your web browser.

How is the information used?

Datamine may use the information collected in the following ways or for the following purposes, or as otherwise permitted or required by law.

Datamine uses the information collected to improve the Software and perform services and tasks relating to the Software. This includes maintaining and improving the performance of the Software, developing new features, conducting research and providing customer support to customers who have support and maintenance agreements in place. Examples of such uses include the following:

Customer Support – We use information to diagnose Software problems and provide customer care and support and maintenance services to customers who have support and maintenance agreements in place, subject to Datamine’s support policies. In this regard we may disclose your information to our distributors or to your or your organisation’s support services partners to facilitate customer support or product improvement. We also use information, including Personal Information, to administer your or your organisation’s account and to complete and fulfil purchases.

Product Improvement – We use information to continually improve the Software, including adding new features or capabilities and debugging. For example, we use error reports to improve the stability of the product and usage information to determine what new features to prioritise. We may also use information to detect, and protect against, emerging and evolving threats to users or to user data (such as malware or spam). We may use and analyse information, such as your Use Information, in an anonymised way for statistical purposes to learn about the usage of the Software.

Security, Safety and Dispute Resolution – We use information to protect the security and safety of the Software and our customers, to detect and prevent fraud, piracy or unauthorised use, to confirm the validity of Software licences, to determine if the Software being used is genuine and to resolve disputes and enforce our agreements. We may disclose your information to fraud-checking or anti-counterfeiting organisations or agencies.

Communications – We use information we collect to communicate with you and personalise our communications with you. For example, we may contact you by phone or email or other means to inform you when a defect is fixed, discuss your licensing needs, let you know when security updates or new releases are available, update you or inquire about or respond to a support, service or information request, invite you to participate in a survey, tell you that you need to take action to keep your licensing active or tell you about a Datamine product or service that may be of interest to you. Where required by law, Datamine will make available and implement an ‘unsubscribe’ option in marketing communications we may send you and Datamine will otherwise comply with applicable anti-spam laws.

Other – Your information might also be used for legal, regulatory and statistical purposes or to provide localised or personalised features or functionality in or via the Software. We may also use your information for any other purposes identified when the information is collected.

Usage Information – We may (i) make Use Information publicly available in a form that does not identify you or any individual provided that such Use Information does not incorporate your or your organization’s confidential information, and (ii) use such Use Information for Datamine’s internal business purposes worldwide, including without limitation for security and operations management, to create statistical analyses, for research and development purposes, to study customer behaviours and usage of the Software, to enhance our product offerings, and to provide more targeted applications and communications to our customers. To the maximum extent permitted by law, we retain all right, title and interest (including without limitation all intellectual property rights) in and to such Use Information.

Information may be used by Datamine to resolve defects or improve Datamine’s products and in the other ways described above, whether or not you have an active support and maintenance agreement in place with Datamine.

Datamine’s sharing of information and disclosure to third parties

Datamine is a group of companies that operates globally, therefore information you provide or which is gathered via the Software may be shared amongst and used and processed by Datamine Corporate Limited or any member of its group of companies worldwide. To the extent that these entities have access to your Personal Information, they will follow privacy practices no less protective than the practices described in this policy, to the maximum extent permitted by law.

We may disclose your information to law enforcement and national security agencies, and other government and regulatory authorities as required or authorised by law.

Datamine’s policy is not to rent, sell, trade or otherwise disclose your Personal Information to other companies or individuals outside the Datamine group unless: (i) we have obtained your explicit consent; (ii) we use trusted businesses or persons to support us in providing our services to you or your organisation in which case such third parties are subject to agreements that oblige them to process the information only on our instructions and in compliance with this policy or the laws that apply to the relevant Datamine entity and appropriate confidentiality and security measures; or (iii) the law requires us to do so or we have a good faith belief that disclosure of such information is reasonably necessary to protect the rights, property or safety of Datamine, its customers, employees, visitors or the public. We will ensure that third parties do not use your Personal Information for purposes other than those described in this policy or otherwise permitted by law.

Where we receive your information in connection with the support or maintenance of Software that you or your organisation has licensed from a Datamine distributor or other support provider, or where Datamine otherwise acts as a subcontractor to your provider, you consent to Datamine disclosing your information to that distributor or provider, either to facilitate the provision of support services by them to you or your organisation or to update or inform them of the direct information transmission between you and Datamine relating to such services.

We may store and process your Personal Information in any country in which any relevant Datamine group entity or our hosting, cloud or information systems services providers maintain facilities. By using the Software or submitting information via or in connection with the Software, you consent to the transfer of your information among these facilities, including those located outside your country, where data protection and privacy laws may not exist or may be less strict or comprehensive than in your country.

How is the information received and stored and for how long?

Datamine may use third party cloud, hosting or data processing services to receive, process or store information received from you.

Once received, we restrict access to your Personal Information to Datamine employees or Datamine suppliers’ personnel who need to have access to that information in order to provide the services or do the things described above. All of them are bound by a duty to keep your Personal Information reasonably safeguarded against unauthorised use or disclosure. Error Reports and Defect Log Entries submitted to Datamine via the Software are encrypted.

We will take all steps reasonably necessary to ensure that your information is treated in accordance with this policy. We take appropriate security measures to protect your information against unauthorised access, alteration, disclosure or destruction. Where we store the information you provide on computer systems, we do so on systems with limited access and which are located in controlled facilities. However, you acknowledge that the transmission of information over wireless or wired networks and the internet is not inherently secure and no data transmission or storage system can be one hundred percent secure, so no absolute guarantee of security or privacy can be given and Datamine cannot warrant that others will not intercept or access your information transmitted to Datamine via or in connection with the Software or stored by Datamine. Neither Datamine nor any of our third-party service providers accepts any liability whatsoever as a result of transmission of your Personal Information (including any errors, delays or failure in transmission) via the internet or other unsecure network.

If you suspect that any interaction with Datamine or information covered by this policy is no longer secure, please notify us immediately on

Datamine will retain your Personal Information no longer than is necessary for the purposes for which it was collected, described above, or to comply with applicable law. Datamine reserves the right to delete the information you provide at any time and without notice.

Software that connects to the Internet

The Software (or an update or upgrade to it) may cause your computer to connect to the internet without notice to communicate with Datamine or a Datamine service to validate licences, to provide certain functionality, to validate digital certificates, to check for updates or to register, activate or reactivate the Software. This policy applies to information collected by the Software in this manner. Where required, failure to register or activate the Software may result in reduced functionality.

Your rights and Datamine contact details

You have the right to review your Personal Information received by Datamine pursuant to this policy, to request corrections if it is inaccurate or outdated, to provide any complaints or feedback with respect to this policy and to request deletion in case you are no longer using the Software or the purposes described above for collecting the Personal Information no longer apply. You may direct any queries or complaints to Datamine by contacting our Data Protection Contact at

GDPR Compliance

The General Data Protection Regulation 2016/679 (“GDPR”) was introduced during May 2018 in the European Economic Area (“EEA”). If and to the extent that Datamine collects, processes and uses your Personal Information subject to the GDPR, Datamine relies on its legitimate interests as described in this policy as a lawful basis for collecting, processing and using your Personal Information. Datamine is classified as a “Data Controller” for the purposes of the GDPR.

Many rights arising under the GDPR are addressed elsewhere in this policy (for example, your rights to access, correct or restrict processing of your Personal Information, or to have your Personal Information deleted). However If you are located within the EEA then you may have additional rights arising under the GDPR, including but not limited to rights regarding data portability (to transfer your Personal Information to another company or organisation) and to lodge a complaint with a supervisory authority in your country of residence.

If you are a resident of the EEA and believe that we maintain your Personal Information subject to the GDPR, then you may direct any queries or complaints to Datamine by contacting our Data Protection Contact at

Updates to this policy

Please note this policy will change from time to time. We expect most such changes to be minor, but there may be changes that are more significant. If any change may materially and negatively affect the privacy of your Personal Information, then we will use reasonable efforts to inform you about such changes, such as by posting an updated version on the Website. It is important that you check from time to time and ensure that you have reviewed the most current version of this policy. Your use of the Software following any such changes will mean that you accept the revised policy.

Effective from 24 May 2018.

This Privacy Policy sets out how we collect, use, store, disclose, retain and protect your personal information.

In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Projection Group and each of its related entities (including Projection (Australia) Pty Ltd (ACN 089 751 708), Projection Middle East W.L.L. (CR No. 62355-1) and Projection (HK) Limited (CR No. 0535343)) from time to time.

We are committed to respecting your privacy. In handling your personal information, we are regulated by and are committed to complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (Privacy Law).

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us, for as long as we consider necessary to fulfil the purpose for which such personal information was collected, or as required by relevant laws. In this context, “collect” or “collection” means gather, acquire or obtain by any means, information in circumstances where the individual is identifiable or identified.

Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, address and contact details. It may also include financial information, including your credit card information.

Occasionally, we may ask you for personal information about other people – for example, your customers or clients, or other authorised representatives in order to provide our services. If you choose to disclose this information to us, you confirm that you have informed these parties that you are providing their personal information to us for the purposes of providing our products and services either directly or by providing such disclosure in your own privacy policy.


We may collect the following types of personal information:

  • name;
  • billing, mailing and/or street address;
  • email address;
  • telephone number and other contact details;
  • age or date of birth;
  • gender;
  • time zone information;
  • financial information, including credit card information;
  • drivers licence details and other forms of personal identification;
  • your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • details of the products and services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries;
  • information you provide to us through customer surveys; or

any other personal information that may be required in order to facilitate your dealings with us. We may collect this information when you:

access and/or use our products, services and website;

participate in any marketing initiative or promotional activities or events;

communicate with us and/or any of our related bodies corporate, agents, suppliers, contractors and/or merchants either in person or through correspondence, chats or email, or when you share information with such persons from other applications, services or websites; or

interact with the sites, services, content and advertising of us and/or any of our related bodies corporate, agents, suppliers, contractors and/or merchants.

Please do not submit your personal information to us if you do not wish for us to collect it.


Some personal information (for example, race, ethnicity, and health information) is sensitive and requires a higher level of protection under the Privacy Law. We will only collect such sensitive information when we have your express consent for us to do so and the collection is reasonably necessary for us to provide our products and/or services or pursue one or more of our functions or activities, or where the information is required or authorised by law or necessary for the establishment, exercise or defence of a legal claim.


  • We may collect, hold, process, use and disclose your personal information for the following purposes:
  • providing our products and services to you;
  • validating and completing purchase requests;
  • providing notifications of new product releases or functionality updates
  • improving and developing the design of our range of products and services for your use, including by the use of data analytics;
  • providing notification of upcoming events or visiting Projection Group and industry specialists;
  • providing industry and project related information;
  • conducting surveys and research;
  • complying with licensing, legislative and regulatory requirements;
  • improving our service delivery (including in order to resolve a complaint);
  • managing our relationship with you;
  • employment related purposes (including assessing an applicant’s suitability for a job); and
  • to subscribe you to our e-communications.
  • Personal information and other data collected by us may be shared with related bodies corporate within our group.

If we receive unsolicited personal information about or relating to you and we determine that such information could have been collected in the same manner if we had solicited the information, then we will treat it in the same way as solicited personal information and in accordance with the Privacy Law. Otherwise if we determine that such information could not have been collected in the same manner as solicited personal information, and that information is not contained in a Commonwealth record, we will, if it is lawful and reasonable to do so, destroy the information or de-identify the information.


In addition, when you apply for a job or position with us we may collect certain information from you (including your name, contact details, working history and relevant records checks) from any recruitment consultant, your previous employers and others who may be able to provide information to us to assist in our decision on whether or not to make you an offer of employment or engage you under a contract. This Privacy Policy does not apply to acts and practices in relation to employee records of our current and former employees, which are exempt from the Privacy Law.


We and/or our related bodies corporate, agents, suppliers, contractors and/or merchants may send you direct marketing communications and information about our services and/or products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act 2003 (Cth) and the Privacy Law. You will be given the option to sign up for our email newsletter. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (for example, an unsubscribe link).


We may disclose personal information for the purposes described in this privacy policy to:

  • our employees, related bodies corporate (other than for sensitive information), agents and contractors;
  • our business associates, third party suppliers, service providers and others for purposes directly related to the purpose for which the personal information is collected;
  • professional advisers, dealers and agents;
  • payment systems operators (for example, merchants receiving card payments);
  • our existing or potential agents, business partners or partners;
  • anyone to whom our assets or businesses (or any part of them) are transferred;
  • organisations to whom we outsource functions (including information technology providers, print service providers and mail houses);
  • with your consent (express or implied), to specific third parties to receive information held by us;
  • specific third parties authorised by you to receive information held by us; and/or
  • other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.

We may share information about you with suppliers that we engage to help us provide certain services and/or functionality – for example online payment processing. We will use commercially reasonable endeavours to take steps to control and be responsible for the use of your information by such suppliers. While we cannot guarantee the security of this information, we will use all reasonable endeavours to ensure the third party protects the personal information from unauthorised use or disclosure (Data Breach). If we become aware of a Data Breach from the third party, we will notify you of the Data Breach and will endeavour to work with you to limit the potential impact.

We reserve the right to disclose your personal information without your consent if the disclosure is:

  • to comply with applicable laws and government or regulatory bodies’ lawful requests for information;
  • required in order to investigate an unlawful activity;
  • required by an enforcement body for investigate activities; or
  • necessary to prevent a serious and imminent threat to a person’s life, health or safety, or to public health or safety.


We may transfer, sell or assign any of the information described in this privacy policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Subject to obtaining your consent, we may also supply personal information about you to third parties other than as set out above.


We may disclose personal information outside of Australia to related bodies corporate, employees, agents, contractors and/or merchants, third party suppliers, service providers and information technology and cloud services providers located in countries other than Australia including in the following countries: Hong Kong, Bahrain, and the Philippines.

When you provide your personal information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the Privacy Law. Further, the overseas recipient of personal information may be subject to a foreign law that could compel the disclosure of personal information to a third party, such as an overseas authority. In such case, we will not be responsible for that disclosure. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such personal information in a way that is consistent with the Australian Privacy Principles.


We may collect personal information about you when you use and access our products and services (including our website).

In addition to personal information, we may collect information about you automatically when you use our products and services, or visit our website. While we may not use browsing information in respect of our website to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.

We may also use ‘cookies’ or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device

to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our website may not work as intended for you if you do so. If you choose not to receive our cookies, we cannot guarantee that your experience with the website will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the internet, for example, the operating system and platform, IP address, your browsing patterns and timings of browsing on the website and geographical location.

We may also use cookies to enable us to collect data that may include personal information. For example, where a cookie is linked to your account, it will be considered personal information under the Privacy Law. We will handle any personal information collected by cookies in the same way that we handle all other personal information as described in this Privacy Policy.


We may hold your personal information in either electronic or hard copy form. We take the security of your personal information very seriously and will use reasonable commercial endeavours to take reasonable and appropriate steps to have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by law in Australia, including restricting database access. However, we cannot guarantee the security of your personal information.

We only retain your personal information for as long as is necessary for the purposes for which it was collected and we are required to keep it to comply with any laws. We will take such steps as are reasonable in the circumstances to destroy or de-identify personal information which we no longer need. These measures may vary depending on the personal information held.

In the unlikely event that there is an unauthorised use or disclosure of your personal information, we will notify you of the Data Breach and will undertake an investigation into how the Data Breach occurred and its likely severity. As part of this, we will endeavour to work with you and the Office of the Australian Information Commissioner to limit the impact, and any reoccurrence, of the breach.


Our products and services, website and apps may contain links to websites, apps or other services operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, apps or other services and have no control over or rights in those linked websites, apps or other services. The privacy policies that apply to those other websites, apps or other services may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites, apps or other services.


You can access the personal information we hold about you by contacting us using the information below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. Such circumstances include the following:

  • access would create a serious threat to safety;
  • providing access will have an unreasonable impact upon the privacy of other individuals;
  • denying access is required or authorised by law;
  • the request is frivolous or vexatious;
  • legal proceedings are underway or anticipated, and the information would not be accessible through the process of discovery in the proceedings;
  • negotiations may be prejudiced by such access;
  • providing access is likely to prejudice law enforcement; or
  • access would reveal a commercially sensitive decision making process.

We may also need to verify your identity when you request your personal information.

If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.


If you think we have breached the Privacy Law, or you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.

If you believe we have not adequately dealt with your complaint, you may complain to the Office of the Australian Information Commissioner about the way we handle your personal information. The Commissioner can be contacted at:


We may change our Privacy Policy from time to time by publishing changes to it on our website with an updated effective date. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy. If we make significant changes to our Privacy Policy, we may also notify you by other means such as posting a notice on our home page.


For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

Privacy Officer

  • 2 / 1293 Logan Rd, Mount Gravatt,4122 QLD AUSTRALIA
  • +61 7 3278 4955
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